Privacy Policy

Information on the processing of personal data related to navigation and the use of cookies

Identity and contact details of the data controller

Metaverso s.r.l., hereinafter also referred to as “Metaverso” or “Owner” with registered office in via Strada Muson, n. 2/C – 31011 – Asolo (TV), and can be contacted at the e-mail address info@metaverso.it, at the PEC metaverso@legalmail.it or at the telephone number +39 0423 951655.

Purpose and legal basis

A. To verify the functioning of the services and thus allow navigation: the computer systems and software procedures used to operate this site acquire, during their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols. This category of data includes the IP addresses or domain names of the computers and terminals used by users, the URI/URL (Uniform Resource Identifier/Locator) notation addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user’s operating system and IT environment.
B. Statistics: information is collected to understand how the visitor interacts with the site in order to obtain statistics.
C. Responding to communications conveyed via the published contact details: when the visitor contacts the Controller at one of the contact details published on the site, the information spontaneously transmitted is collected in order to process and deal with the request.
D. Defence purposes: the Controller may need to process personal data for the management of extrajudicial or judicial disputes and litigation.

 

Purpose Legal basis (common data).
A. Contract Execution
B. Consent
C. Execution of pre-contractual measures;
Legitimate interest of the Controller in responding to requests received.
D. Legitimate interest of the Controller in ascertaining, exercising or defending a right.

Cookie

Some of the purposes listed above may be pursued through the use of temporary markers (cookies). For more information, the visitor can consult our cookie policy.

Conservation period

Purpose Preservation time
A. Please refer to the Cookie section
B. Please refer to the Cookie section
C. Time required to process incoming requests and subsequent interlocutions (usually 36 months from the last communication).
D. 10 years from the final resolution of the dispute.

Nature of conferment and consequences in the event of refusal

Finality Nature Consequences
A. Necessary Inability to access and use the site.
B. Optional Inability of the Controller to carry out processing for statistical purposes.
C. Necessary Unable to receive requested information.
D. Necessary Inability to handle litigation.

Scope of communication

All data collected and processed may be communicated to internal persons authorised to process them on the basis of their respective tasks, as well as to the following categories of external parties, in relation to the distinct purposes of processing:

Purposes Categories of external recipients
A. Parties other than the Data Controller indicated in the “Cookie” section
B. Parties other than the Data Controller indicated in the “Cookie” section
C. Companies belonging to the same business group, agents, business consultants.
D. Law firms; judicial authorities.

Since the data are also processed by means of IT tools, they may also be visible to persons servicing/maintaining such systems.

Data transfer to a third country or international organisation

The Controller transfers personal data to the countries and under the conditions indicated in the section on cookies.

Rights of data subjects

The person to whom the personal data refer has the following rights:
Access: it is possible to find out whether one’s personal data is being processed and, if so, to obtain it and request a copy.
Rectification: you may request that your personal data be updated, corrected (if inaccurate) and incomplete data be supplemented.
Deletion: it is possible to obtain the deletion of one’s personal data under certain conditions (for more information contact the Data Controller).
Limitation: it is possible to request that data be marked, so as to limit its processing in the future, if certain conditions are met (for more information contact the Data Controller).
Objection: you may object to the processing of your personal data, on grounds relating to your particular situation, where the processing is based on a legitimate interest or is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Controller.
Portability: it is possible to receive in a structured format the personal data provided to the Controller and to transmit them to another controller if the processing is based on consent or contract and is carried out by automated means.
Withdrawal of consent: it is possible to withdraw consent for the purposes for which it was requested, without prejudice to the lawfulness of the processing carried out up to that point.
The concrete rights that can be exercised with respect to the processing activities performed are:

Purposes Exercisable right
Access Rectification Deletion Limitation Opposition Portability Consent Revocation
A. X X X X X
B. X X X X X X
C. X X X X X
D. X X X X X

To exercise the above rights, you can use the form available at the link https://www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/1089924 and forward it to the following address: info@metaverso.it. The data subject may ask the same address to obtain further details in relation to the above information (e.g. balancing test of legitimate interest or list of data controllers).
It is possible to lodge a complaint with a supervisory authority: for Italy, the Italian Data Protection Authority (www.garanteprivacy.it).